Shift Manager Job Description

Shift Manager

This role is vital to the operations within the restaurant because you’ll:

  • Lead the experience: Handle and oversee crew schedules
  • Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
  • Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
  • Take action first: Take measures around safety, security, inventory, and profitability
  • Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
  • Be results oriented: Drive and expect a high level of performance from the team

To be a successful Shift Manager, you’ll need:

  • Passion for helping and serving others (customers and fellow team members);
  • Strong customer service and support focus;
  • The ability to communicate effectively and anticipate customer needs; and
  • To provide solutions and make decisions in a fast-paced environment


Perks and Benefits:

  • Paid Time Off
  • Health and Dental Insurance
  • 401k
  • Tuition Assistance up to $3,000 every year
  • Free meals when you are working
  • 50% off meals when you are not working
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